gbbet's Privacy Policy

gbbet ("we", "us", or "the platform") is a trusted online casino and betting platform in Bangladesh. We take the privacy of our users seriously. This Privacy Policy ("Policy") explains how gbbet collects, stores, uses, discloses, and protects your personal information.

By using our website or services, you agree to the terms of this Policy. If you do not agree with this Policy, please do not use our services. This Policy may be updated from time to time — in the event of changes, we will notify you on this page and update the "Last Updated" date.

1. What Information We Collect

When you register and use services on gbbet, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification — accounts for those under 21 years of age are not permitted)
• Email address and mobile number
• Banking and payment information (for transactions via bKash, Nagad, Rocket, Upay, or bank transfer)
• Government-issued ID information for identity verification (national ID card, passport, etc.)
• Username and password

1.2 Automatically Collected Information

• IP address and device identifier information
• Browser type and operating system
• Platform activity logs (login times, game history, betting activity)
• Information from cookies and similar tracking technologies
• Transaction history and amounts

1.3 Information Received from Third Parties

• Transaction confirmations from payment processors and financial service providers
• Verification results from identity verification service providers
• Risk assessment information through fraud prevention systems

2. Purpose of Using Information

gbbet uses the information collected for the following purposes:

• Account Management: Information is used to create, verify, and manage your account.
• Age Verification: To confirm that only individuals aged 21 or above are using the services.
• Financial Transactions: To process deposits, withdrawals, and bonus payments.
• Customer Support: To provide assistance via 24/7 live chat and email.
• Security and Fraud Prevention: To ensure account security and detect suspicious activity.
• Responsible Gaming: To identify excessive betting or potentially problematic behaviour and provide support.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: For analysis and research to enhance the platform experience.
• Communications: To send important updates, security notices, and account-related information.

3. Information Storage and Security

gbbet uses industry-standard technology and processes to ensure the security of your information:

3.1 Technical Security Measures

• All data transmission is secured through SSL (Secure Sockets Layer) encryption technology.
• Sensitive data (passwords, payment information) is stored in encrypted form.
• Regular security audits and vulnerability assessments are conducted.
• Two-Factor Authentication is available.

3.2 Data Retention Period

We retain your information for as long as necessary to fulfil legal obligations or provide services. Even after an account is closed, certain information may be retained for a specified period as required by law.

4. Sharing Information with Third Parties

gbbet does not sell your personal information to any third party. However, information may be shared in the following circumstances:

• Payment Processors: To process transactions with payment methods such as bKash, Nagad, Rocket, Upay, or bank transfer.
• Identity Verification Services: To confirm your identity and age at the time of registration.
• Legal Authorities: To the relevant legal authorities in cases of court orders or legal obligations.
• Technology Service Providers: Those who assist in operating the gbbet platform and who are contractually bound to comply with our privacy standards.
• Fraud Prevention Services: To detect and prevent fraudulent activity.

All third-party partners who have access to your information are bound by strict privacy and data protection agreements.

5. Cookies Policy

gbbet uses cookies and similar tracking technologies on its website. Cookies are small data files stored on your device that help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: These are required for the basic functionality of the platform — maintaining login status, security verification, etc.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Analyse platform usage to improve service quality.
• Security Cookies: Help detect and prevent fraudulent activity.

5.2 Cookie Controls

You can control or disable cookies from your browser settings. However, disabling essential cookies may limit some platform functionality.

6. User Rights

As a gbbet user, you have the following rights over your own information:

• Access: The right to request what information we hold about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information in your account.
• Right to Deletion: The right to request deletion of your information in certain circumstances (however, due to legal obligations, it may not always be possible to delete all information).
• Objection to Processing: The right to object to the processing of your information for specific purposes.
• Data Portability: The right to request your information in a structured and commonly usable format.
• Withdrawal of Consent: Where processing is based on your consent, the right to withdraw that consent at any time.

To exercise these rights, please contact us. We will process your request as promptly as possible.

7. Protection of Minors

gbbet strictly ensures that its services are available only to individuals aged 21 or above. We do not knowingly collect or store information from anyone under the age of 21.

Age is verified at the time of registration, and if any user provides a false age, their account will be cancelled and any outstanding balance may be forfeited. If you believe a minor is using our services, please contact us.

8. International Data Transfers

gbbet's servers and infrastructure may be located in various countries. Your information may be transferred and processed outside the country where you reside. However, we ensure that such transfers are conducted with appropriate safeguards.

Where data transfers occur, we ensure that the receiving party provides a level of protection at least equivalent to that described in this Policy.

9. Responsible Gaming and Data Protection

Responsible Gaming is part of our core values at gbbet. In this regard, we analyse user gaming behaviour in order to:

• Identify excessive or problematic gaming behaviour at an early stage.
• Implement set limits (deposit limits, time limits).
• Effectively manage the Self-Exclusion facility.
• Provide supportive information or services when needed.

Information used for this purpose is not used for any other commercial purpose and is handled with strict confidentiality.

10. Policy Changes

gbbet may update or change this Privacy Policy at any time. In the event of significant changes, we will:

• Update the "Last Updated" date on this page.
• Send a notification to registered users via email or through the platform.
• Continued use of the service after changes take effect will be considered acceptance of the new policy.

We recommend visiting this page regularly to stay up to date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct support is available on the gbbet platform
• Language: Support is available in Bengali and English

Our support team takes any privacy-related request seriously and responds within a reasonable timeframe.